Jim Hume, Scottish Liberal Democrat MSP for South Scotland, has today secured praise from Health Secretary Alex Neil for the work of the Borders Deaf and Hard of Hearing Network.
The MSP raised the work of Jean Proudfoot and her team during Question Time today (Wednesday 19th).
Mr Hume said:
“What Jean Proudfoot and her team are doing on behalf of deaf and hard of hearing patients across the Borders is fantastic stuff.
“As well as they day to day advice and support the Network gives to deaf and hearing impaired people, Jean and her team have also initiated a pilot scheme with NHS Borders which will allow deaf and hearing impaired patients to make, alter and cancel audiology appointments using mobile SMS text messages. This means they can take control of their appointments rather than rely on someone to make phonecalls for them.
“I’m delighted that the Health Secretary was so supportive of the pilot scheme and I hope that he will commend the project to health boards across the country.
“The pilot’s key aim is to tackle the isolation often felt by hearing impaired patients, but it does also stand to play a part in addressing the vexed issue of missed appointments. I’m delighted that the Health Secretary is happy to commend this modest but effective step in looking after vulnerable patients.”